Affordable Garage Door FAQs
Charlie Watts & Co

We know you have questions, and we have answers. If you don’t see what you need, call us!

Image of Charlie Watts the owner of Affordable Garage Door

General Questions

How far do you travel?

We typically service areas within a 50-mile radius or two-hour drive from Stafford for residential work so we can ensure we are providing timely and efficient assistance to all our clients.

For commercial work we travel from Richmond, Virginia to Columbia, Maryland.

What types of garage doors do you offer?

We offer a wide variety of garage doors, including traditional, carriage-style, and modern designs, customizable to match your home’s look.

You can find a list of our residential garage door providers on our Residential Garage Doors page.

Do you provide emergency repair services?

Yes, we offer emergency garage door repair services to address urgent garage door and security gate issues promptly and effectively.

These services are subject to availability.

Are your installation services guaranteed?

Absolutely, all our installation services come with a satisfaction guarantee, ensuring quality workmanship and reliable products.

How experienced is your team?

Our team boasts over 40 years of experience in the industry, providing expert service and trusted solutions for all your garage and security gate needs.

Will you fix my garage door opener without trying to sell me a new door?

Yes!

Unlike most of our cookie-cutter competitors, we know how important it is to treat our customers fairly. That’s why we have been around for so long: our customers trust us to do the right thing every time.

If you do need a part that is outdated or if after a full inspection, we determine a new door may be what you need, we will surely provide you the options and let you decide how to move forward.

Can you get me a new remote or keypad?

Yes!

If you need an extra remote, wireless keypad, or key chain remote, give us a call or email us. We can ship the products or you can come to our shop and pick them up. We can provide an outside keypad for any make or model door opener.

Garage Door Repairs

How far do you travel?

We typically service areas within a 50-mile radius or two-hour drive from Stafford for residential work so we can ensure we are providing timely and efficient assistance to all our clients.

For commercial work we travel from Richmond, Virginia to Columbia, Maryland.

What is the average cost of garage door repair services?

The average cost ranges from $175 for standard repairs, depending on the complexity and parts required.

Do you provide emergency repair services?

Yes, we offer emergency garage door repair services to address urgent garage door and security gate issues promptly and effectively.

These services are subject to availability.

How long does it typically take to repair a garage door?

That depends on the severity of the repair but most simple repairs are completed within 45 minutes ensuring minimal disruption to your day.

 What if I just need a remote or keypad?

If you need an extra remote, wireless key pad, or key chain remote, give us a call or email us. We can ship the products or you can come to our shop and pick them up. We can provide an outside key pad for any make or model door opener.

I think I need a spring for my garage door, can you repair that?

Yes!

We keep a large variety of springs in stock but if we don’t have the right spring we can temporarily repair you existing spring(s) until the proper spring arrives in usually two days.

Do your technicians provide same-day repair services?

Absolutely!

We have a large stock of springs, and openers and can offer same-day repair options 99% of the time to quickly restore your garage door’s functionality.

What types of garage door issues can you repair?

Over 40 years we have seen it all!

We handle a wide range of issues, including mechanical failures, sensor problems, and opener malfunctions. If your garage door needs repair we can handle it.

Are your repair services covered by a warranty or guarantee?

Yes!

All repairs come with our Peace of Mind Guarantee, ensuring quality and reliability.

How can I prevent future garage door problems after the repair?

Regular maintenance.

Our yearly maintenance plan helps prevent future issues and keeps your door in optimal condition all year round. You can call our office at (540) 659-4228 for more information.

Residential Garage Door

How far do you travel?

We typically service areas within a 50-mile radius or two-hour drive from Stafford for residential work so we can ensure we are providing timely and efficient assistance to all our clients.

For commercial work, we travel from Richmond, Virginia to Columbia, Maryland.

What type of garage doors do you offer?

We offer a wide variety of garage doors, including traditional, carriage-style, and modern designs, customizable to match your home’s look.You can find a list of our residential garage door providers on our Residential Garage Doors page.

Do you provide emergency repair services?

Yes, we offer emergency garage door repair services to address urgent garage door and security gate issues promptly and effectively. These services are subject to availability

Are your installation services guaranteed?

Absolutely, all our installation services come with a satisfaction guarantee, ensuring quality workmanship and reliable products.

How experienced is your team?

Our team boasts over 40 years of experience in the industry, providing expert service and trusted solutions for all your garage and security gate needs.

Will you fix my garage door opener without trying to sell me a new door?

Yes!

Unlike most of our cookie cutter competitors, we know how important it is to treat our customers fairly. That’s why we have been around for so long: our customers trust us to do the right thing every time.

If you do need a part that is outdated or if after a full inspection we determine a new door may be what you need, we will surely provide you the options and let you decide how to move forward.

Residential Security Gates

How far do you travel?

We typically service areas within a 50-mile radius or two-hour drive from Stafford for residential work so we can ensure we are providing timely and efficient assistance to all our clients.

For commercial work, we travel from Richmond, Virginia to Columbia, Maryland.

How long does the installation of a residential security gate take?

The installation of a residential security gate typically takes just 3 days, ensuring minimal disruption to your daily routine.

 What are the different styles of security gates available for homes?

There are numerous styles available. From automated options to traditional wrought iron to sleek modern styles tailored to suit your home’s unique aesthetic.

How do automated security gates work and are they reliable?

Automated security gates operate seamlessly with advanced technology, providing convenience and reliable security through features such as remote access and intuitive controls.

What maintenance is required for newly installed security gates?

Routine maintenance is simple and involves regular checks to ensure the mechanisms operate smoothly, which our team can assist you with for optimal performance.

We provide annual maintenance services. Please call (540) 659-4228 for more information.

Commercial

How far do you travel?

We typically service areas within a 50-mile radius or two-hour drive from Stafford for residential work so we can ensure we are providing timely and efficient assistance to all our clients.

For commercial work, we travel from Richmond, Virginia to Columbia, Maryland.

What should I look for in a commercial garage door contractor?

Look for a contractor with proven expertise, a solid reputation, and a commitment to rapid response times. It’s essential they offer comprehensive solutions and understand the unique needs of commercial operations.

Do you provide emergency repair services?

Yes, we offer emergency overhead door repair services as well as emergency security grille and gate issues promptly and effectively.

These services are subject to availability

How often should overhead doors and access points be maintained?

Commercial overhead doors and access points including perimeter gates should be inspected and maintained at least twice a year to ensure operational efficiency and safety.

What are the common signs that an overhead door needs repair?

Look out for unusual noises, slow or jerky movements, difficulty opening or closing, and any visible damage to the door or its components.

How long does it typically take to repair an overhead door?


Repair times can vary, but quick-fix repairs can often be completed the same day, minimizing downtime for your business.

Can you help me determine the best type of security grilles or gate for my situation?

Yes!

We can make recommendations for the best solutions. We have a wide variety of options to choose from, from automated boom arms for parking garages to roll up grilles for your storefront.

With over 40 years of experience we can surely guide you through the process.

Are there any safety features to consider when choosing an overhead door?


Ensure the garage door includes safety features like automatic reversal systems, photo-eye sensors, and strong, durable materials to protect both your assets and personnel.

Remodeling Contractors

What size does the finished opening on new construction?

The finished opening should be the one inch smaller that the size of the door to be installed.

What is the cost of a new door?

The cost varies depending on several factors: size, color, insulated/non-insulated, windows/no windows, special sizes, etc…

What is the lead time on orders for basic doors verses specifically doors?

The lead time varies from 1 to 5 weeks.

How much time does it take to install a new door?

It takes 2 to 3 hours to complete an installation of a new door depending on size. If there is an existing door that requires removal, add 30 minutes. We clean up and remove all debris from the premises upon completion of the project.

Are garage door openers included in the price of the door?

Openers are sold as a separate line item and comes with one remote. Extra remotes and keypads are available and sold separately. Our technicians will show homeowner has to program and operate the remotes and keypads upon request.

What is the installation time for a garage door opener?

It usually takes about 1 and a half to install and program a garage door opener.

When my order arrives, how long will I have to wait for it to be installed?

As soon as the door arrives, we will contact you and schedule installation at your convenience.

Garage Doors & Security Gates That make you feel safe and secure